How to Book Bharat Gas Cylinder?

Bharat Gas, provided by Bharat Petroleum Corporation Limited (BPCL), is among the top LPG (Liquefied Petroleum Gas) suppliers in India. Trusted for its reliability and affordability, Bharat Gas cylinders are extensively used in homes, businesses, and commercial kitchens. Booking a Bharat Gas cylinder is a straightforward process, thanks to multiple methods tailored to suit a wide range of customer preferences.

This comprehensive guide covers everything you need to know about booking a Bharat Gas cylinder. Whether you’re a first-time user or looking for alternate booking options, this article will help you make the process seamless.

1. Pre-requisites for Booking Bharat Gas Cylinder

Before booking a Bharat Gas cylinder, it’s essential to ensure you have the following:

a. Registered Customer ID

Your Customer ID is a unique identification number provided when you first register for a Bharat Gas connection. This ID is essential for managing your account, booking refills, and receiving updates about your LPG services.

b. Registered Mobile Number

Make sure your mobile number is linked to your Bharat Gas account. This number is used to send you SMS notifications about your cylinder booking, delivery status, and payment confirmations.

c. Correct Address

Verify that the address associated with your Bharat Gas account is accurate and up-to-date. Incorrect addresses can lead to delivery delays or errors.

d. Payment Method

Decide on a preferred payment method before booking. Bharat Gas supports various options, including debit/credit cards, UPI, net banking, mobile wallets, and cash-on-delivery (COD).

If you’re a new customer, you’ll need to register for a Bharat Gas connection first. This process requires you to visit your nearest Bharat Gas distributor and submit necessary documents like proof of identity, proof of address, and passport-sized photographs.

2. Methods to Book Bharat Gas Cylinder

Bharat Gas offers several convenient methods to book a cylinder. Here’s a detailed look at each method:

a. Booking Through the Bharat Gas Official Website

The Bharat Gas website provides a user-friendly interface for online bookings.

Steps:

1. Visit the Official Website: Open the Bharat Gas website on your browser.
2. Log in to Your Account:
   • Use your Customer ID and password to log in.
   • If you don’t have an account, register by providing the required customer details.
3. Select “Book a Cylinder” Option: Navigate to the booking section on the dashboard.
4. Provide Booking Details:
   • Enter your Customer ID and ensure the delivery address is accurate.
   • Choose your payment method: online or cash-on-delivery.
5. Confirm Booking: After verifying the details, confirm your booking. You’ll receive an SMS confirmation on your registered number.
6. Payment:
   • For online payments, complete the transaction through net banking, UPI, or card payment.
   • For cash-on-delivery, pay the delivery agent at the time of cylinder delivery.

Benefits:

• Quick and secure process.
• Payment and delivery tracking options.
• Accessible anytime, anywhere.

b. Booking via the Bharat Gas Mobile App

Smartphone users can book cylinders through the Bharat Gas mobile app, available on both Android and iOS platforms.

Steps:

1. Download the App:
   • Android: Search “Bharat Gas Booking” on the Google Play Store.
   • iOS: Search “Bharat Gas Booking” on the Apple App Store.
2. Install and Open the App: After downloading, open the app.
3. Log in/Register:
   • Log in using your Customer ID and password.
   • New users can register directly through the app.
4. Book a Cylinder: Select the “Book a Cylinder” option.
5. Enter Details:
   • Provide your Customer ID and delivery address.
   • Select your preferred payment method.
6. Confirm Booking: Click “Confirm” to finalize your booking. A confirmation message will be sent to your mobile number.
7. Payment:
   • For online payment, proceed with your chosen payment method.
   • For COD, make payment upon delivery.

Benefits:

• Convenient and user-friendly interface.
• Notifications for booking updates.
• Easy access to payment and booking history.

c. Booking by Calling the Customer Care Number

For those who prefer traditional methods or lack internet access, calling Bharat Gas customer care is a reliable option.

Steps:

1. Locate the Customer Care Number: Common numbers include 1800-22-4344 and 1800-233-3555. These numbers are often printed on the LPG cylinder or available on the official website.
2. Make the Call: Dial the customer care number and follow the instructions.
3. Provide Details: Share your Customer ID, delivery address, and contact details.
4. Confirm Booking: The representative will confirm your booking and provide an estimated delivery date.
5. Payment: Pay online or opt for COD.

Benefits:

• No need for internet.
• Direct assistance for special requests or issues.

d. Booking via SMS

For registered users, SMS-based booking is a quick and straightforward method.

Steps:

1. Compose the SMS: Type “REFILL <Customer Number>” and send it to the Bharat Gas SMS number.
2. Receive Confirmation: You’ll receive a confirmation SMS with delivery details.

Benefits:

• No internet required.
• Simple and quick process.

e. Booking at a Distributor/Agency

Visiting the nearest Bharat Gas distributor in person is another viable option, especially for those who prefer face-to-face interactions.

Steps:

1. Locate the Distributor: Use the official website or customer service to find a nearby distributor.
2. Provide Details: Share your Customer ID, address, and contact details.
3. Complete the Booking: Book your cylinder and pay in advance or choose COD.

Benefits:

• Personalized assistance.
• Ideal for addressing specific concerns or queries.

3. Payment Methods for Bharat Gas Cylinder

Bharat Gas offers multiple payment options to ensure convenience:

• Online Payment: Pay via debit/credit card, net banking, UPI, or wallets like Paytm and PhonePe.
• Cash on Delivery: Pay the delivery agent at the time of delivery.
• Mobile Wallets: Some distributors accept wallet payments during delivery.

4. What to Do After Booking

Once you’ve booked your cylinder:

1. Track Delivery: Use the app or website to monitor delivery status.
2. Inspect the Cylinder: Ensure the cylinder is in good condition before accepting it.
3. Make Payment: If COD was selected, pay the delivery agent.

Conclusion

Bharat Gas offers multiple user-friendly methods for booking LPG cylinders, catering to a variety of customer needs. Whether you prefer booking online through the website or app, via SMS, by phone, or in person at a distributor, the process is designed to be convenient and hassle-free.

By keeping your details updated and choosing a suitable payment method, you can ensure a smooth booking experience. With Bharat Gas, you can enjoy reliable LPG services and uninterrupted cooking. Happy cooking!